Not Service Canada. EICalc.ca cannot access your EI claim, check your application status, or make eligibility decisions. For official EI support, call Service Canada at 1-800-206-7218 or visit canada.ca/ei.
What We Can Help With
- Questions about how the calculator works
- Why a city maps to a particular EI region
- Suspected data errors (regional rate appears stale, calculation seems wrong)
- Feedback on usability or missing cities
- Partnership and advertising inquiries
What We Can't Help With
- Official claim status or payment inquiries
- ROE disputes or missing records of employment
- Appeals or reconsideration requests
- Decisions made by Service Canada
- Individual eligibility determinations
For all of the above, contact Service Canada directly at 1-800-206-7218 or visit a Service Canada Centre.
Get in Touch
Email: partnerships@calc-hq.ca
Response time: typically 2–5 business days.
Disclaimer
EICalc.ca is not affiliated with Service Canada, Employment and Social Development Canada (ESDC), or the Government of Canada. Results produced by this tool are estimates only and do not constitute official eligibility determinations.